Privacy Policy

Clare Francis Dog Support, operated by Clare Larkin
Last Updated: 24th of March 2026

At Clare Francis Dog Support, your privacy is important. This policy explains how we collect, store, and use personal information.

1. Information We Collect

We may collect:

  • Name, email address, phone number

  • Information about your dog’s behaviour, health, and history (provided during enquiry or session)

  • Payment information (processed securely via [insert payment provider])

All information is collected voluntarily and used only to provide dog support services.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and schedule sessions

  • Provide personalised behaviour, training advice and follow-up support

  • Process payments

  • Send relevant communications related to your sessions

We will never sell or share your information with third parties for marketing purposes.

3. How We Store Your Information

  • Information is stored securely on password-protected devices and secure cloud services.

  • Notes about your dog are only accessed by Clare Larkin in the course of providing services.

  • Personal data is retained only as long as necessary to deliver services and meet legal obligations.

4. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you

  • Request correction of any inaccuracies

  • Request deletion of your data (unless legally required to keep it)

  • Withdraw consent to receive communications

To exercise any of these rights, please contact: clare@clarefrancis

5. Security

We take reasonable steps to protect your information. However, no online system can be guaranteed 100% secure.

6. Updates

We may update this Privacy Policy from time to time. The most current version will always be available on our website.